Term Conditions Page

Terms and Conditions

About Us


The Spinning Wheel Silk Sarees has been a leader in the textile and retail business for many years, engaged in providing the Indian Woman with sarees, ethnic wardrobe of matchless quality and beauty. We are engaged in manufacturing and export of fabrics, apparel and home furnishings having outlets all over Kolkata. Our products speak for themselves and through this site we hope to provide you an ample opportunity to shop for, and clothe yourself in the best traditional outlook with a wide range of collections. So we shout out to all the beautiful women out there to come and have a happy and gorgeous shopping.

Terms of Use

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

For the purpose of these Terms of Use, wherever the context so requires "You" shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User of The Spinning Wheel.

The customer by accessing / using www.thespinningwheels.com as a registered user agrees to be bound by the terms and conditions, policies of our website. Any customer willing to use our website may create an account by providing true, accurate and complete information as to name, address, email, phone number, and thus avail the services. Please note that we rely on the information you have provided to us at the time of creating an account for verifying your details and further for delivery purposes and communication of any attractive offers from time to time.

The Spinning Wheel reserves the right to change, amend, modify or update the policies, terms and conditions from time to time, without any notice and the revised terms and conditions would be available on the website, hence customers are requested to read the same carefully.

You agree that the Company may appoint any third party service provider, including but not restricted to one or more of the Company's affiliate to provide backend operations and support as instructed by the Company from time to time including but not limited to collection, processing and remittance of the Transaction Price using the existing authorised banking infrastructure to provide enabling support facility for collection and remittance of payment including but not limited to the Logistics Partner.

Intellectual property Rights

The domain name "www.thespinningwheels.com" is controlled and operated by The Spinning Wheel. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by The Spinning Wheel. Material on "The Spinning Wheel" website owned, operated, licensed or controlled by The Spinning Wheel is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

The Customers are advised to shop and use the products only through our registered domain
www.thespinningwheels.com, as we don't sell our products through any other website or online portal. We shall not be liable in any way to any person for buying our products or similar products under the name "The Spinning Wheel" from any other online store.


The customer can select from respective currencies mentioned on the top right hand side of the page and check the prices of the products. The customer can make the payment by either ways – (i) online payment using net banking, debit/credit cards through our payment gateway partners. For this purpose we may enter into agreements with third party payment gateway aggregators and financial institutions authorised by the Reserve Bank of India for collection, refund and remittance and to facilitate payment or (ii) a direct payment to us via bank transfer/NEFT.

Gift Vouchers and redemption of the same is available only in our stores, and cannot be availed online.

(*Payment gateway partners may be subject to change in future and will be notified accordingly.)

Limitation of Liability

In no event shall "The Spinning Wheel" be liable for any special, incidental, indirect or consequential damages of any kind in connection with this agreement, even if "The Spinning Wheel" has been informed in advance of the possibility of such damages.

Overseas Stores

Customers who have purchased from our overseas stores can exchange the sarees within 7 days from the date of purchase, only under the following conditions: -

      The product must be returned in its original condition i.e; it must be unused and unworn, with no marks or folds, scent or damage. Please be careful when trying on clothing. (The Products with perfumes or body odour are considered used and are not fit for return or exchange).

      The price tag/label has not been removed;

      The order invoice is produced along with the product;

      The product can be exchanged with another product of the same price range from same store or any other store in same country;

Please note that no returns or refunds shall be allowed if the customer is dissatisfied with the colour, size, shape, quality of the product, only exchange is allowed in such cases.

Note: There is no guarantee with regards to fancy colours. It is advisable to avoid detergent soaps and wash sarees and borders separately.

In case of any queries related to returns, we advise you to call us at +91 062908 37506 or email your query to